By Industry Solution

CRM Software for Letting Agents

Manage landlord and tenant pipelines, tenancy renewals, and recurring fees in one CRM. GraftPal helps letting agents grow their portfolio without more admin.

GraftPal is the all-in-one CRM software built for letting agents and property management firms, covering your full workflow from first enquiry to final invoice, without the tool-switching.

Lead Capture
Visual Pipeline
Invoicing
Automation

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41%

Revenue Growth

Average revenue uplift reported by Letting agents and property management firms on GraftPal

<45s

Lead Response Time

GraftPal routes and alerts you the moment a new lead arrives

58%

Close Rate Uplift

When letting agent crm leads are managed inside a single CRM

8 hrs/wk

Admin Time Saved

Automating follow-ups, proposals, and invoicing in GraftPal

Grow Your Lettings Portfolio Without Letting Renewals Slip

Letting agents manage two distinct pipelines simultaneously: acquiring new landlords and managing tenant placements. Landlord acquisition requires tracking referrals from accountants, solicitors, and property investors, while tenant management involves viewings, applications, referencing, and tenancy start — all running in parallel across a growing portfolio.

Tenancy renewals are the biggest revenue protection challenge for letting agents. When a renewal date passes without action, the tenancy becomes periodic, and the landlord may question whether they need an agent at all. Fee collection across different management fee structures, tenant-find fees, and renewal charges requires precise tracking that spreadsheets can't reliably provide.

Why GraftPal

GraftPal manages landlord acquisition and tenant placement pipelines side by side, with automated renewal reminders that protect your recurring management fee income. Fee tracking handles different commission structures across your portfolio, and pipeline reporting shows your lettings revenue clearly.

Impact by the Numbers

The Business Impact for Letting Agents

What letting agents and property management firms unlock when they replace disconnected tools with GraftPal's all-in-one CRM platform.

Pipeline Conversion

2.3x

Letting agents and property management firms convert at more than twice the rate when every deal is tracked in a single CRM

Faster Payments

50%

Integrated invoicing cuts the gap between project completion and cash in the bank

More Leads Captured

3.2x

GraftPal's built-in lead capture pulls enquiries from every channel into one pipeline automatically

Pipeline Stages Tracked

7

Every stage from first touch to final payment is visible in GraftPal, no spreadsheet needed

Tools Replaced

3+

On average, GraftPal users eliminate three or more disconnected apps when switching to the platform

Active Within Week One

92%

Fast onboarding and pre-built templates mean most users are live and capturing leads within 15 minutes

Common Challenges

Challenges Facing Letting Agents Professionals

Real problems that cost letting agents and property management firms time and revenue, and that one well-configured CRM platform eliminates.

Landlord acquisition leads need tracking.

Tenancy renewals slip through without reminders.

Fee collection is manual and inconsistent.

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GraftPal Jobs — track, schedule, and manage all your jobs in one place

The GraftPal Solution

How GraftPal Works for Letting Agents

Every feature is native to GraftPal, no add-ons, no extra subscriptions, no integrations to maintain. Explore the full platform and see how it all fits together.

Lead Capture

Capture inbound enquiries from forms, social, and referrals into one organised pipeline.

Explore Lead Capture Forms on the platform

Visual Pipeline

Track every opportunity stage in a clear visual pipeline so nothing slips through.

Explore Visual Pipeline on the platform

Invoicing (recurring)

Automate recurring invoices so monthly billing stays consistent.

Explore Recurring Invoices on the platform

Automation

Automate follow-ups so leads never go stale.

Explore Workflow Automation on the platform

Email Integration

Sync email conversations so context stays with the deal.

Explore Inbox on the platform

Reports

Track conversion rates and revenue across your pipeline.

Explore Pipeline Reports on the platform

Your Pipeline

A Pipeline Built for Letting Agents

Every stage of your workflow, tracked and automated from first enquiry to final payment.

1
Lead
2
Viewing
3
Application
4
Reference
5
Tenancy Start
6
Renewal
7
Invoice

Key Benefits

Why Letting Agents Professionals Switch to GraftPal

One CRM. No More Tool Juggling.

GraftPal replaces the patchwork of spreadsheets, email threads, and disconnected invoicing apps that most letting agents and property management firms rely on. Your pipeline, proposals, invoicing, and automations are all connected inside a single platform, so nothing slips and nothing needs syncing.

Your Full Pipeline, Stage by Stage

See exactly where every deal stands, from Lead through to Invoice, in a clean visual CRM pipeline. Spot stalled deals fast, follow up at the right moment, and keep revenue moving without manual tracking.

Proposals and Invoices Built Into Your Workflow

GraftPal isn't just a letting agent crm. Send professional proposals, collect e-signatures, and issue invoices without leaving the platform. Shorten approval cycles, reduce payment delays, and cut the admin that drags out deals.

Automation That Compounds Over Time

Set up follow-up sequences, stage triggers, and reminder automations once, then let GraftPal run them on every deal. Fewer leads go cold, less time is spent chasing, and your pipeline moves even when you're heads-down on delivery.

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GraftPal Jobs — track, schedule, and manage all your jobs in one place

Use Cases

Who Uses GraftPal for Letting Agents

From solo operators to growing teams, here's how letting agents and property management firms use GraftPal as their all-in-one CRM to win more business and reduce overhead.

01

Letting agents and property management firms ready to replace scattered tools with one connected CRM, so every lead is captured, every deal is tracked, and every invoice goes out on time without switching apps.

02

Professionals looking for a letting agent crm with real pipeline visibility, who need to see exactly where each deal sits and act before opportunities go cold.

03

Businesses that want lettings software built into the same platform as their proposals and billing, not bolted on through a third-party integration.

04

Teams scaling up who need consistent workflows, shared pipeline access, and accurate revenue forecasting, all inside a single CRM built specifically for letting agents and property management firms.

Explore the Platform

Platform Features for Letting Agents

GraftPal is built around three connected hubs, Marketing, Sales, and Commerce, giving letting agents and property management firms a complete CRM software platform with every tool in one place.

Frequently Asked Questions

Letting Agents FAQs

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