GGraftPal
Client Retention

Post-Job Referral AI Workflow

When a positive review comes in, AI asks happy clients for referrals.

When a review is received, GraftPal AI scores the sentiment. If it's positive, a referral request email is automatically sent asking the happy client if they know anyone who could benefit from your services.

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How It Works

Step-by-Step Workflow

Here's exactly how the Post-Job Referral AI Workflow runs, from trigger to action.

01
01

Review Received

A client submits a review or rating.

02
02

AI Scores Sentiment

GraftPal AI analyses the review text and rating to determine positive or negative sentiment.

03
03

Positive β†’ Referral Request

Happy clients receive a personalised referral request email asking if they know others who could benefit.

04
04

Negative β†’ Alert Created

Negative reviews trigger an internal alert for your team to follow up and address concerns.

Benefits

Why Use This Workflow

Turn happy clients into your best referral source

AI sentiment scoring ensures you only ask satisfied clients

Negative reviews trigger immediate attention instead of referral asks

Automated referral generation grows your business organically

Frequently Asked Questions

Post-Job Referral AI Workflow FAQ

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